Return Policy

Gamingcobra offers the possibility of returning your purchase in full within thirty (30) days from the date of delivery, provided that the products purchased have not been used and are in perfect condition.

In the case of returns that include various promotional items (4x3, 2x1, 50% discount on the second unit, etc.) you will need to return all items purchased with the promotion. For returns discount promotional items which apply over a single article or promotions discount on the total purchase, the refund amount will be that the customer paid for the article, which appears in the proof of purchase and not the price the article had no promotion. In the event that you used to purchase the discount coupons note that the value of employee discount coupon will not be refunded.

All amounts that had been previously charged by Gamingcobra and had to be returned to customers will be charged, as far as possible, through the same means of payment that had been used during purchase. Please note that your bank may take up to seven days to process the payment.

RETURN BY MAIL

To make returns by mail you must follow these steps:

1-Contact our Customer Service department to obtain a return code.

2-Complete the Return Form (on the back of proof of purchase) you received with your order indicating your order number and references of the items you want to return. If you do not have this document, you can print a duplicate through the section "My Orders", once logged.

3-Place the items to be returned along with the Return Form (on the back of proof of purchase) in a box or envelope and indicate on the outside of the envelope the return shipping address, order number and the number of return.

The products of lingerie, jewelry and cosmetic items will be wrapped by a transparent tape that allows you to check the products without desprecintarlos. For hygiene reasons, we do not accept returns of these products if they are not in their original sealed packaging.

The return of any of the products outlet should be done by mail.

Gamingcobra reserves the right to refuse returns submitted after the deadline, or items that are not in the same condition in which they were sent to the customer.

We recommend that you make your submission by registered mail, return receipt requested. Suiteblanco.com not responsible for returns that do not arrive at their warehouse. The shipping of the items you wish to return, run to your office. Gamingcobra not accept returns sent freight.

Returned items will be carefully inspected. After verification that are in perfect condition and internal labels, he shall pay the amount. The refund will be made as soon as possible and in any event within 30 days of receipt in Gamingcobra article.

Eventually, Gamingcobra may offer promotions to customers using certain means of payment, acquiring certain type of product or in any other circumstances, consisting in the costs of returning such items are made by Gamingcobra. In these cases, to be eligible for this benefit will have fulfilled the relevant conditions for the promotion and process the refund in accordance with the specific rules provided by Gamingcobra.

For returns by mail from the Canary Islands, Ceuta and Melilla we recommend you do your shipment by certified mail, return receipt requested or via Post. Here are the address where recepcionaremos returns:

RETURN DEFECTIVE PRODUCTS

By mail:

To return a defective item, you need to follow these steps:

1-Contact immediately our Customer Service department to obtain a code defect. You must indicate the order number, the reference of the defective item and a description of the defect.

2-Complete the Return Form (on the back of proof of purchase) you received with your order indicating your order number and the reference of the items returned. If you do not have this document, you can print a duplicate through 'My Account / My Orders ".

3-Place the defective item along with the Return Form in a box or envelope and indicate on the outside of the envelope the return shipping address, order number, the return number and code overhead.

4-We will provide our company data and messaging steps.

Upon receipt of the article, Gamingcobra proceed to carefully examine the returned product. In the event that the item is defective, we will refund the amount, including shipping costs if there were no more items in the order. The refund will be made as soon as possible and in any event within 30 days of receipt in Gamingcobra article.

FREE RETURNS SUBJECT TO PROMOTIONS

In the event that you can welcome you to a promotion by which the costs of returning the items to be borne by Gamingcobra, you must follow these steps:

1-Contact immediately our Customer Service department to obtain a return code indicating that it is a free return. You should also indicate the order number and the reference of the article.

2-Complete the Return Form (on the back of proof of purchase) you received with your order indicating your order number and the reference of the items returned. If you do not have this document, you can print a duplicate through 'My Account / My Orders ".

3-Place the item together with the Return Form in a box or envelope and indicate on the outside of the envelope the return shipping address, order number and return number.

4-We will provide our company data and messaging steps.

The products of lingerie, jewelry and cosmetic items will be wrapped by a transparent tape that allows you to check the products without desprecintarlos. For hygiene reasons, we do not accept returns of these products if they are not in their original sealed packaging.

Returned items will be carefully inspected. After verification that are in perfect condition and internal labels, he shall pay the amount.